Privacy Policy
Privacy Policy of Alchemy Apparel
Alchemy Apparel values the protection of its customers’ personal data. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Alchemy Apparel collects various types of personal data to provide an optimal shopping experience. This information may include:
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First and last name
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Shipping and billing address
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Email address
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Phone number
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Payment information
Use of Personal Information
The personal information collected is used for the following purposes:
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Processing and shipping orders
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Managing payments and preventing fraud
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Communicating with customers about their orders and our product offerings
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Improving our customer service and responding to inquiries
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Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Information
Alchemy Apparel does not sell, rent, or share personal information with third parties, except in the following cases:
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With external service providers who process payments and ship orders
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When required by law or to comply with legal processes
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To protect the rights, property, or safety of Alchemy Apparel, its customers, or the public
Security of Personal Information
Alchemy Apparel implements appropriate security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
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Using encryption technologies for payment transactions
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Limiting access to personal information to employees and partners who need the data to provide our services
Retention of Personal Information
Alchemy Apparel retains personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Customer Rights
Customers have certain rights under applicable law regarding their personal data, including:
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Right of access: Customers may request a copy of their personal data held by Alchemy Apparel.
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Right to rectification: Customers may request correction of inaccurate or incomplete personal data.
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Right to erasure: Customers may request deletion of their personal data, subject to legal retention requirements.
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Right to withdraw consent: Customers may withdraw their consent to the processing of their personal data at any time.
Cookies and Similar Technologies
Alchemy Apparel uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, though this may affect website functionality.
Changes to the Privacy Policy
Alchemy Apparel may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to review this page regularly to stay informed of any updates.
Contact Information
For questions regarding this privacy policy or to exercise your rights concerning personal data, you may contact Alchemy Apparel at:
Email: info@alchemyapparel.co.uk
Alchemy Apparel is committed to protecting customer privacy and using personal data responsibly and securely.